Blog Posts

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What technologies can be leveraged to improve your off-premise solution?

When discussing different solutions for a successful off-premise solution, location technology often comes into the conversation. Many don’t know that there are different kinds of location technology with different levels of accuracy.  What is a geofence? Simply put, a geofence is a virtual perimeter for a real-world geographic area (source). The geofence is a large …

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How can you drive off-premise revenue and keep customers coming back?

Online ordering is here to stay, but shoppers are not abandoning their favorite brick-and-mortar stores. Research shows that omnichannel shopping is rapidly growing, with about 60 to 70 percent of consumers researching and purchasing both in-store and online (source). Stores are juggling many hardships right now, including labor shortages and supply chain issues. Customer retention …

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Who are the top-ranking curbside performers in the grocery, retail, and restaurant industry? We have the answers for you.

It is no longer enough to simply offer curbside pickup; customers expect to save time and be offered the same level of service they would receive inside the store. A recent study conducted by Flybuy and Industry Dive found that customers are three times more likely to reorder if they wait less than two minutes …

Who are the top-ranking curbside performers in the grocery, retail, and restaurant industry? We have the answers for you. Read More »

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Four reasons why enhanced off-premise solutions are no longer just a ‘nice to have.’

By Jeff Baskin | Chief Business Officer Four years ago you would have had a tough time finding a VP/Director of Off-Premise, VP/Director of Delivery Services, or even a Chief Digital Officer at many major retail brands. Now, individuals with these titles are pivotal to the success of every major retailer, grocer, and restaurant chain. …

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Maximize Labor Efficiency and Save Time Using Flybuy’s First-Arrived-First-Out (FAFO) Approach

Why First-Arrived-First-Out (FAFO®) is the new way businesses are optimizing their labor, reducing waste, and driving customer retention.   By Maie Lee Article Summary Find an easy to use, permanent solution for labor shortage problems Ease the burden on your existing multi-tasking staff Reduce corrections and increase productivity with automated updates and notifications Provide excellent …

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Flybuy FAQs

By Toby Phimister Should brands continue to invest in technology to enhance their off-premise experience, even after the pandemic? Studies show that consumers across verticals overwhelmingly expect brands to continue offering curbside and in-store pickup long into the future, with a majority of restaurant consumers saying that pickup and delivery are now essential to the …

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Flybuy Year in Review

By Toby Phimister and Jamie Sawyer In 2020, brands across industries were forced to adapt to extraordinary circumstances and find new ways to keep their customers safe while attempting to maintain profitability. This challenge was unprecedented and required many brands to significantly shift their technology roadmap to focus on maximizing off-premise growth. This focus became …

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3 Best Practices for Grocery Retailers in the Coming Digital Evolution

Flybuy’s Executive Vice President of Global Partnerships, Jeff Baskin, recently took part in the third of three Winsight Grocery Business & Incisiv webinars, this one titled, “2020 Grocery Digital Maturity Deep Dive: Commerce Leaders and Best Practices.” Also participating were: Steve Paro, Co-founder and CTO, ShopperKit; Sylvain Perrier, President and CEO, Mercatus; and Amar Mokha, …

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