Why Choose Flybuy?
Flybuy is the leading turn-key operations platform that optimizes pickup, delivery, dine in, and loyalty. Brands are leveraging Flybuy worldwide to drive sales, save money, and reduce waste by providing actionable data to streamline their operations and create a seamless customer experience.
AI-powered
We implement AI into each trip calculation to achieve unrivaled accuracy.
Worldwide scalability
Our technology is currently installed in over 50 countries and more than 30,000 locations.
Innovation & expertise
Our team is a recognized leader in the space with over 40 location technology patents.
Privacy-focused
We are not a marketing company. Our products and developer tools are designed for user privacy first.
Flexibility
Our team excels with brands of all sizes and accommodates custom development work with our in-house engineering team.
Customer-invested
Our constant investment in research and development keeps clients at the forefront of proven trends with new functionality and client input.
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A robust platform with features to meet your needs
| Location Technology | |
|---|---|
| Geolocation accuracy <1 meter | |
| Factors in traffic and other diversions into ETA calculation using AI | |
| Continuous ETA updates from trip origin to the point a customer is waiting in a designated pick up zone | |
| Automatic detection of a customer leaving premises | |
| Support for iOS and Android | |
| SDK algorithms that minimize mobile battery impacts and optimize performance | |
| Augment SaaS offering with alternate location technology for geo-challenged areas (e.g., BLE, UWB) | |
| Leverages multiple leading mapping and traffic providers | |
| Up to date aerial images of the site | |
| Dynamically create and edit store-level polygonal geolocation boundaries | |
| Out-of-the-box dashboard for pickup notifications | |
| Integrations into 3rd party and proprietary systems to receive customer updates |
| Mobile SDK | |
|---|---|
| Provides location events whether the app is in the foreground or background | |
| Location-based SMS or push messaging | |
| Collects car details from customer and communicate to staff | |
| Detects if a customer is attempting to pick up from the wrong location |
| White-labeled Web & App Experience | |
|---|---|
| Out-of-the box solution for non-SDK integrated brands | |
| Custom-branded experience hosted by Flybuy | |
| Option to add an alternate person to collect an order | |
| Drives app downloads from Flybuy experience into your brand app |
| Staff Experience | |
|---|---|
| Out-of-the box staff dashboard to manage pickup and delivery orders | |
| Integrations into existing kitchen, fulfillment, and picking software | |
| Configurable staff alerts when customer or delivery driver is en route, nearby, arriving, and waiting in a designated area | |
| Option to send order reminder and delay messages to customers | |
| Visual tagging of special items (make-fresh items, commonly forgotten items) | |
| LED tablet with light and sound alerts during the pickup journey |
| Marketing | |
|---|---|
| Location-based notifications and advertising for customers who are nearby or at a specific place within a site | |
| Segment campaigns by individual locations, groups of locations, or all locations | |
| Reporting on campaign performance and engagement | |
| Integrations into marketing and CRM platforms | |
| Promotional messaging during the customer pickup journey | |
| Impulse purchasing during the customer pickup journey | |
| Complements your retail media network strategy |
| Support & Services | |
|---|---|
| Dedicated customer success and solutions engineering team | |
| Around-the-clock support team | |
| Frequent program reviews | |
| Reporting APIs | |
| UI/UX and marketing consultative services |
| Privacy | |
|---|---|
| CCPA and GDPR-compliant | |
| Data is stripped of personally identifiable information after 30 days | |
| Data is never sold | |
| SOC 2 Type 2 certified |
Better Together
We integrate with the top providers to make sure your customers have a seamless experience.
