The Flybuy deployment pairs Swensons’ curb server model with location-based ETA updates for guests and third-party drivers, and it integrates with existing POS workflows rather than replacing them. The system uses geo-fencing and Bluetooth-assisted location signals to reduce order hold times and improve coordination between parking stalls and service staff.

Swensons’ curbside model turns every vehicle into a personal dining room, where Curb Servers sprint to each car to deliver fast, hospitable service for drive-in orders. For digital to-go and delivery orders, the handoff process requires precise timing and order staging. Prior to implementing Flybuy, Curb Servers manually identified and greeted arriving vehicles for order-ahead transactions, returned inside the Stand to retrieve orders, and then headed back out for handoff – a multi-step process that limited advance order staging and added unnecessary steps. Flybuy streamlines this workflow by providing real-time arrival intelligence, enabling faster order preparation, reducing wait times, and improving overall efficiency.

Swensons Drive-In is set to roll out the Flybuy AI-powered location platform across its sites to improve collection operations for online orders and delivery drivers. The drive-in restaurant chain offers a kerbside service where each parked car functions as a dining space, with servers delivering food directly to vehicles. This setup relies on accurate timing and order coordination, particularly for online and delivery orders.

Now live across all 450+ Potbelly locations, Flybuy is fully integrated into the brand’s digital ordering experience, delivering order ready-time estimates and status updates that keep pickup customers informed from order placement through handoff. This partnership marks a major milestone in Potbelly’s ongoing digital and loyalty transformation, designed to deliver convenience, personalization, and an exceptional experience for every guest and smoother operations for staff.

With over 450 locations currently implementing Flybuy, Potbelly is well-positioned to maintain its competitive edge in a sector where customer expectations are rapidly changing. From efficient off-premise ordering processes to real-time updates that foster customer loyalty, this integration encapsulates a broader trend towards merging digital capabilities with restaurant operations.

Five Guys has been adopting more technology to enhance its off-premise experience. In November, it was among the first chains to adopt a new Flybuy and Deliverect integration that allows for reduced wait times and a smoother guest experience for pickup and delivery.

Flybuy, the industry-leading AI-powered location engine that powers over 30,000 restaurants, retailers, and grocers worldwide, and Deliverect, the leading global food tech SaaS company, announce a new integration designed to streamline order updates and enhance the guest experience for restaurant brands worldwide.

The partnership is planned as a two‑way integration over subsequent phases, with Flybuy set to send customer event statuses such as "En Route," "Nearby," and "Arrived" back to Deliverect’s dashboard to provide end‑to‑end visibility across the order lifecycle. Early adopters include Five Guys International, which the partners cite as using the combined solution to enhance operational efficiency and guest experience; both companies describe the collaboration as intended to reduce crowding and friction and to support consistent service across direct and third‑party channels.

Five Guys International is adopting a new integration between Flybuy and Deliverect to improve order visibility and speed up service for customers and delivery drivers. The integration connects Deliverect’s real-time order management system with Flybuy’s pickup and delivery platform.

Five Guys International is leveraging an integration, created by Deliverect and Flybuy, to provide restaurants with smarter and faster handling of customer and delivery orders. Flybuy, a company specializing in AI-powered location technology, and Deliverect, a global food tech platform, have partnered to allow restaurants to receive real-time updates on both customer and third-party delivery orders. This visibility aims to reduce wait times and ensure food is prepared and handed off right when drivers or customers arrive.

Golden Corral enlisted Flybuy for an integrated system that would be easy for staff to use and result in fast consumer interactions. Flybuy’s technology aims to improve the order-ahead experience by pushing orders to the kitchen based on a customer’s location, time needed to make the food and the chosen pickup channel.

Flybuy’s tools give regional grocers like Food Lion more control over the customer experience, reducing reliance on third-party platforms like Instacart or DoorDash. Whether it leads to sustained growth or just plugs short-term gaps remains to be seen. For now, it’s a tactical move to keep pickup viable.