‘Tis the season retailers prepare for all year long. However, to meet the seasonal rush head-on, forward-thinking retailers are embracing cutting-edge technology to not simply survive but thrive amidst the holiday frenzy. Discover how integrating the right tech will help you optimize operations and create a more festive shopping experience for both you and your …
Unwrap the Magic of Retail Tech This Holiday Season Read More »
Being a new mom is one of the most rewarding experiences of my life, but I have to admit that life has drastically changed over the past few months. My days are now consumed with feeding, changing diapers, and keeping up with the family schedule. As much as I love being a mom, sometimes I …
Why Curbside Pickup has been a Lifeline as a New Mom Read More »
The digital transformation of convenience stores is eminent, as it revolutionizes guest engagement, helps develop brand loyalty, and expands their market reach through online avenues. Read on to learn how technology is helping convenience stores drive unprecedented growth in the arena of convenience retail. Optimize Guest Volume at Truck Stops Imagine a truck driver on …
Convenience stores (C-Stores) provide quick and easy access to a variety of goods, from snacks and drinks to basic household items, making them a go-to destination for consumers in a hurry. However, with the rise of eCommerce, convenience stores are now facing increasing competition. C-Stores must offer incentives such as loyalty programs to entice customers …
The retail industry is going through a significant transformation due to the rise of eCommerce and evolving consumer behavior. The conventional brick-and-mortar stores are finding it difficult to keep pace with the ease and accessibility of online shopping. Furthermore, shoppers are demanding more customized and tailored experiences that cater to their individual needs and preferences. …
Flybuy Pickup is now directly integrated into Olo Expo and Order Fire to help optimize and automate ‘just in time of arrival’ for in-store, curbside, and drive-thru rapid handoff. Flybuy, Radius Networks’ location-based customer experience platform, announces two new integrations with Olo, a leading open SaaS platform for restaurants, to help streamline staff operations. Flybuy …
City Barbeque has been proudly serving the flavor of America since its first joint in 1999. Since then, they have expanded to 61 locations in 8 states (and counting!). We were able to sit down with Bryan Meyers, the Chief Information Officer for City Barbeque, and hear about the evolution of his restaurants and see …
How City Barbeque Optimized Digital Ordering and Increased Revenue Read More »
When shopping for technology to improve the in-store, curbside, and same-day delivery experience, companies often ask themselves: Why don’t I just build this myself? While a few brands have been successful building their own solution, the ongoing drain of resources can be all-consuming, expensive, and overwhelming to maintain. The product will need constant innovation and …
Servicing customers in the drive-thru lanes is paramount for many Quick Service Restaurant (QSR) and fast casual brands. In fact, for many brands, the large majority of their business comes through the drive-thru lanes, as much as 60-70%. Creating and maintaining a booming drive-thru business is always top of mind for restaurants, but they need …
Proven Ways to Bust the Queue and Increase Sales in the Drive-Thru Read More »
What keeps customers coming back? A myriad of factors play into this: brand loyalty, product quality, competitive pricing, and so on. But in 2022, customers also expect a flawless omnichannel shopping experience. Whether you are using click and collect or buy online pick up in-store (BOPIS), customers expect the same personalized experience that they would …
What are the key driving factors for high customer satisfaction? Read More »
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