Product Updates

We’re excited to introduce Voice & Text Check-in, enhancing the way customers check in. This feature addresses the needs of those who may not want a brand monitoring their location or simply don’t have the app or access to check in via the web when picking up their online orders. Customers can now call or […]

Inspired by real-world challenges faced by restaurants, our updated Toast integration enables Flybuy to receive all order types – including phone in orders – alongside your online orders. Now, no matter how your customers place their orders, they’ll be seamlessly integrated into the Flybuy experience.  How It Works With this new integration, every customer who

We’ve enhanced the Flybuy Staff Dashboard to display “Cancelled Orders” on the main view to improve efficiency, reduce waste, and streamline operations. Previously, cancelled orders were moved to the “Recent Orders” view, which occasionally caused confusion and led to orders being prepared despite cancellation by the customer or delivery driver.  To address this, we’ve introduced

Ever have orders marked as ‘completed’ by your team, only to have customers still waiting? It happens – a staff member clears an order on the Flybuy Staff Dashboard when they have completed their task, but the customer has not arrived yet. This can interfere with the seamless pickup experience that customers expect.  When an

Flybuy Pickup: Instacart Integration Grocery Pickup Associates can now hand off groceries to Instacart drivers faster than ever, enhancing the customer experience and ensuring they receive their food as fresh and quickly as possible. This integration allows Associates to view the driver’s journey and real-time location as soon as they start their journey to pick

Flybuy Pickup: Site Level Branding The latest update to the Flybuy Pickup Merchant Portal introduces Site Level Branding – a powerful feature for parent companies or umbrella organizations managing multiple brands. This enhancement empowers you to customize the portal and guest experience with brand-specific logos, display names, and accent colors.  This level of customization eliminates

April 2024 – The Flybuy team has listened to your feedback and taken action, implementing significant enhancements to our platform to empower your teams in delivering exceptional customer experiences. Here’s what we’ve achieved: Seamless Online Ordering for Hotel Guests Introducing Flybuy Market, a new level of convenience with our revamped online ordering flow for hotels.

October 2023 – Flybuy has been hard at work enhancing our platform to provide new innovations for the customers we serve. Learn more about what the Flybuy team has been up to below: Doordash Drive Integration Flybuy is now directly integrated with Doordash Drive to receive real time status updates for Doordash Drive couriers on

August 2023 – Flybuy has been hard at work enhancing our platform to provide new innovations for the Brands we serve. We are excited to announce three updates: Flybuy Impulse, App Clips, and Deferred Location Tracking. Check out what we’ve been working on at Flybuy HQ!  Flybuy Impulse We are excited to announce the development of

March 2023 – Check out what we’ve been working on at Flybuy HQ!  Flybuy iOS App Clips iOS users that are new to using Flybuy will now have the option to engage using the Flybuy App Clip. An app clip is a small part of a mobile app that can be used without downloading the