Product Updates

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Q3 2026 Product Update

September 23, 2026 Q3 brought plenty of exciting updates to Flybuy. Throughout the quarter, we focused on making Flybuy smarter, simpler, and more powerful for the businesses, staff, and customers who use it every day. Here’s a look at what’s new. Smart Ready Time: More accurate ready times, powered by real restaurant data Smart Ready […]

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How Flybuy’s Enhanced ETAi® Model Perfects the Last Minutes of the Customer Journey

December 16, 2025 By: Dr. Tim Judkins, Principal Engineer, Flybuy At Flybuy, location precision and accuracy are always at the core of our platform. This year, the team expanded our ETAi® solution with the development of a new probabilistic event triggering model, designed to deliver just-in-time events during the final moments of a customer’s journey.

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product update

Make Every Message Matter with Flybuy Marketing Suite’s New Personalization Features

November 13, 2025 With the Flybuy Marketing Suite, brands can now send their guests personalized, site-specific campaigns that automatically fill in details like site name or address, so every message feels local and relevant.  How It Works This new functionality supports placeholder name or address in your Title, Body, URL, and Metadata. Flybuy automatically customizes

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product update

Boost App Downloads with Flybuy Smart Banners

July 17, 2025 Encourage app downloads—without disrupting the pickup experience. We’re excited to launch Flybuy Smart Banners, a new enhancement that helps drive brand app adoption while keeping the customer experience smooth and uninterrupted. Now, when customers begin their pickup journey on the web, Flybuy displays a non-intrusive Smart Banner encouraging them to download your

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product update

Give Customers the Power to Change Their Pickup Method On the Fly

July 17, 2025 Life doesn’t always go as planned — and your pickup experience shouldn’t have to either.  With Flybuy’s latest feature, customers now have the freedom to change their pickup method mid-journey, providing more flexibility and control in real time. Pickup Plans Change, Now Your Experience Can Too With this new update, customers can

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product update

Turn Wait Time into Wallet Time: Introducing Promotional Messaging Tools

July 17, 2025 We’re thrilled to announce the launch of Promotional Messaging, the latest addition to the Flybuy Marketing Suite — built to help brands turn every pickup experience into a revenue-driving, customer-engaging opportunity. Turn Wait Time into Wallet Time With Promotional Messaging, brands can now deliver timely, personalized promotions and content directly within the

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product update

Quick Save Vehicle Details for Even Faster Curbside Pickup

July 17, 2025 We’re excited to introduce a way to Quick Save Vehicle Details, a small but powerful enhancement designed to make repeat curbside pickups faster, easier, and more consistent for your customers and  staff. Pickup Just Got Even More Effortless With the new “Remember My Vehicle” option in the Flybuy app and web experiences,

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