Product Updates

June 29, 2026 We are kicking off the second half of 2026 with a wave of innovation aimed at transforming how you connect with your customers and manage your operations. From highly customizable customer display boards and smart, personalized messaging to deeper ecosystem integrations and expanded developer capabilities, we’ve rolled out an incredible lineup of […]

January 21, 2026 2025 was a year of momentum for Flybuy. We shipped faster, went deeper into store operations, and continued building tools that help brands turn pickup and delivery into a competitive advantage. We further expanded our value in the world of loyalty and marketing, with new Marketing Suite products designed to help brands

December 16, 2025 By: Dr. Tim Judkins, Principal Engineer, Flybuy At Flybuy, location precision and accuracy are always at the core of our platform. This year, the team expanded our ETAi® solution with the development of a new probabilistic event triggering model, designed to deliver just-in-time events during the final moments of a customer’s journey.

November 13, 2025 With the Flybuy Marketing Suite, brands can now send their guests personalized, site-specific campaigns that automatically fill in details like site name or address, so every message feels local and relevant.  How It Works This new functionality supports placeholder name or address in your Title, Body, URL, and Metadata. Flybuy automatically customizes

November 3, 2025 Flybuy offers quick check-in methods for guests who do not engage with the brand’s app or website for pickup, including voice, text, and QR code check-in (VTQR) upon arrival. Now, using these methods, guests can check in with a different phone number than the one originally associated with the order.  How It

July 17, 2025 Encourage app downloads—without disrupting the pickup experience. We’re excited to launch Flybuy Smart Banners, a new enhancement that helps drive brand app adoption while keeping the customer experience smooth and uninterrupted. Now, when customers begin their pickup journey on the web, Flybuy displays a non-intrusive Smart Banner encouraging them to download your

July 17, 2025 Life doesn’t always go as planned — and your pickup experience shouldn’t have to either.  With Flybuy’s latest feature, customers now have the freedom to change their pickup method mid-journey, providing more flexibility and control in real time. Pickup Plans Change, Now Your Experience Can Too With this new update, customers can

July 17, 2025 We’re thrilled to announce the launch of Promotional Messaging, the latest addition to the Flybuy Marketing Suite — built to help brands turn every pickup experience into a revenue-driving, customer-engaging opportunity. Turn Wait Time into Wallet Time With Promotional Messaging, brands can now deliver timely, personalized promotions and content directly within the

July 17, 2025 We’re excited to introduce a way to Quick Save Vehicle Details, a small but powerful enhancement designed to make repeat curbside pickups faster, easier, and more consistent for your customers and  staff. Pickup Just Got Even More Effortless With the new “Remember My Vehicle” option in the Flybuy app and web experiences,

July 17, 2025 A more connected, transparent pickup experience — now across even more platforms. We’re excited to announce new enhancements to the Flybuy Order Status Tracker, expanding its integration capabilities to include order updates from Olo and QSR Automations. These additions bring even more precision and visibility to the customers — from order placement