Pickup Optimization

73%

of consumers have bought grocery items online during the past three months compared to only 17% in years past.

86%

of consumers expect contactless services to be available long-term.

Brands that enable four or more handoff modes typically see their conversion rate increase by at least 

12%

Begin your Flybuy journey today.

Level up the staff experience.

Our proprietary location technology and staff dashboard allow businesses to customize their pickup zones to best fit their storefront. With constant location updates, employees are able to prioritize the fulfillment and staging of orders based on the customer’s ETA.

flybuy staff dashboard

Empower customers with automated check-in.

Customers are greeted with pickup instructions along their journey and when they arrive, all without the tap of a button. No wait for customers and no action needed upon arrival provides a smooth and simple curbside experience.

the flybuy sdk helps customers stay informed on their way to the store

Introducing: Flybuy Returns

Retailers using Flybuy can now conduct fast returns both curbside and at a drop-station in the store, providing both an influx of inventory and a simplified return process for staff and the customer.

curbside return for retailer

Experience a comprehensive customer experience platform.

Optimize workflow and increase throughput.

Flybuy keeps operations streamlined and reduces crowding at the counter so staff can focus on what matters.

restaurant staff in kitchen

How It Works

Pickup Made Easy

Order Placed

Customer places order and departs for pick up.

Customer ETA Detected

Real-time location updates are sent to staff when en route, nearby, on property, and in-store.

Customer Located

Upon arrival, accurately locate customers within designated pickup zones.

Order Delivered

Staff is able to deliver to customer immediately with no wait.

Want to see how it all works?

Watch a two-minute video on the Flybuy Pickup merchant and customer interface.

See how Applebee's saves time and delights customers with Flybuy Pickup.

What Customers Are Saying About Flybuy

View Flybuy Demo