Flybuy now offers alternative methods for customers to choose how they want to notify the business of their arrival, ensuring a seamless pickup experience. This solution addresses the needs of those who have not opted in to share location, or don’t have access to check in via the app/web when picking up their online orders.
Text Check-in:
Customers can text the store on arrival, letting them know they’ve arrived and their spot number.

Voice Check-in:
Customers can call upon arrival and share their spot id with Flybuy’s virtual assistant, which will prompt them to enter their spot number and will immediately notify the staff that they are on site.


QR Code Check-in:
Customers can check in via scanning a QR code, which will launch a web page encouraging them to check in.


Benefits:
Effortless check-in: Customers can check in with just a few clicks.
- Automated communication: Streamlines customer interactions and staff responses, freeing up valuable staff time.
- Reduced wait times: Eliminates dial-in hold times and minimizes overall wait times.
- Consistent staff experience: All order will now be displayed in once place, whether it be the Flybuy Dashboard or your own display system.
Consider implementing alternative methods of check-in if:
- Customers order online but call upon arrival.
- During peak seasons and holidays, you experience a high volume of call-in orders and prefer to keep your lines open.
- Your customers value the flexibility of choosing how to check in.


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