JOANN partnered with Radius Networks to launch their curbside and buy-online-pickup-in-store (BOPIS) solution Flybuy, getting this automated and streamlined order-ahead and pickup program in place prior to the holidays. Within weeks of going live chain-wide with Flybuy Pickup, JOANN has consistently seen wait times under a minute, with over 80% of all customers nationwide waiting less than three minutes for their order. Customer feedback for the Flybuy program is excellent, with an average customer rating of 4.87/5 stars (across ~1,000 ratings/day).

The upcoming Albertson's pickup lockers join other efforts to make online grocery ordering more convenient for shoppers, like location-based predictive arrival times. "Lowes Foods and other grocers are working with Radius Networks’ Flybuy pickup curbside solution to alert the retailer when a customer is on the way to pick up an order and when they arrive."

Giant Eagle is using a location tracking platform that optimizes contactless curbside pickup. The number of shops using technology similar to that of Radius Networks, to speed up curbside fulfillment is likely to grow rapidly. Curbside pickup is cheaper for customers than delivery but offers similar savings in time and a reduction of health risks.

Newk’s partnered with Flybuy for curbside pickup. Newk’s can observe how close a customer is to the restaurant and keep employees from constantly looking out the window to see if a guest is approaching. The service alerts staff when they’re a mile out, .1 miles out. “It’s kind of our answer to the drive thru,” Clock says. Newk’s has only three pickup windows and two full drive thrus.

Giant Eagle can significantly decrease wait times and help associates work more efficiently with Flybuy Pickup. Flybuy's real-time information enables store associates to properly prioritize curbside order fulfillment and have an order ready as soon as a customer arrives.

El Pollo Loco expands its digital platform with Flybuy curbside pickup technology to automate and enhance the process. Speed of service matters in curbside. Knowing when each customer will be arriving is essential for El Pollo Loco to maintain order freshness. Flybuy makes sure the El Pollo Loco team is operating efficiently and is always prepared for a customer to arrive in-store or at the curb.

El Pollo Loco has tapped Radius Networks' Flybuy technology to automate and enhance the pickup process for staff and customers. El Pollo Loco has integrated the Flybuy technology into its mobile application to create a frictionless user interface for customers.

Major retailers are embracing technologies that allow them to offer and improve contactless experiences in an effort to attract consumers who may be concerned about contracting the coronavirus through interactions with other people and shared surfaces. Supermarket operator Giant Eagle added Flybuy, a curbside pickup solution that uses location data to help it prioritize certain orders.

Food retailers are partnering with technology companies to make their operations more efficient as the COVID-19 pandemic continues. Giant Eagle now operates Flybuy Pickup, a curbside and in-store pickup program. Flybuy, using location technology from Radius Networks, is designed to make the supermarket chain’s existing curbside pickup faster and more effective.

Flybuy Pickup location-based technology helps process booming online orders. With e-commerce orders surging amid the coronavirus pandemic, Giant Eagle has enlisted Radius Networks’ Flybuy Pickup solution to sharpen coordination of curbside pickup and make the service a frictionless affair for customers.

Giant Eagle has launched new location tracking technology to optimize contactless curbside pickup with Flybuy Pickup. The location platform, integrated into the Giant Eagle app, uses proprietary location tracking technology to send stores live alerts on customers’ estimated arrival times and their location in the store parking lot, enabling Giant Eagle employees to prioritize order fulfillment and minimize wait times.

Giant Eagle has partnered with Flybuy Pickup by Radius Networks to launch a new and improved contactless curbside pickup experience for all stores where Giant Eagle Curbside Pickup is available. The proprietary location technology optimizes the experience by letting supermarkets, as well as restaurants and other retailers, know exactly when a shopper is going to arrive.