Radius Networks launches Flybuy Drive-Thru, a new product within the Flybuy location technology platform, designed to automate and streamline mobile order pickup, loyalty identification, and offer redemption at the drive-thru. With this technology, businesses can cut drive-thru wait times significantly and ensure a seamless transaction.

Flybuy Pickup technology is featured for speedier, contactless, and efficient pickup. A deep dive into privacy concerns, curbside pickup trends, and consumer demands.

City Barbeque launches Flybuy Pickup and immediately sees significant growth in our curbside business, which has had a major impact on overall sales. Flybuy Pickup helps deliver the five-star experience that customers receive when they are dining in the restaurant, with fresh food and prompt service.

City Barbeque launches Flybuy Pickup and sees a dramatic increase in sales, with curbside business growing from 14% to 35% in days.

Digital commerce solutions provider Mercatus has introduced a white-labeled, retailer-owned solution for grocers to help serve the growing demand for curbside pickup with Radius Networks' Flybuy and ShopperKit.

United Supermarkets aims to make its STREETside pickup program more efficient with the help of location-based technology from Radius Networks.
“As you can imagine, we are currently working on all cylinders to service our in-store, curbside and delivery guests,” Chris Farr, director of e-commerce at United Supermarkets, said in a statement. “Being able to reduce the guest wait time by preparing their order before they arrive is a game-changer.”

The GPS-based system, provided by Radius Networks, allows store employees to prioritize order preparation based on when shoppers will arrive and meet peoples’ vehicles as they pull up to collect their groceries. The system also cuts down on waiting time for customers.

United Supermarkets LLC has teamed with Radius Networks, a location-based technology company in the grocery, restaurant and retail channels, to roll out Flybuy, a solution using proprietary machine-learning technology to accurately calculate a customer’s arrival time to pick up an e-commerce grocery order, at the regional grocer's stores.
“As you can imagine, we are currently working on all cylinders to service our in-store, curbside and delivery guests,” said Chris Farr, the recently promoted director of ecommerce at Lubbock, Texas-based United. “Being able to reduce the guest wait time by preparing their order before they arrive is a game changer. Flybuy will be integrated with both our e-commerce and picking applications to streamline operations, so there is very little disruption to the way our team members currently operate. This allows us to prioritize order fulfillment while creating a frictionless and personalized experience for our guests.”

These spots around the country are using new technologies for speedier fast food, including California Pizza Kitchen and Carl's Jr. who are leveraging Flybuy technology.

Now’s the time to refine operations and prepare for a post-pandemic world. Most retailers haven’t had issues managing labor or space to support curbside operations while stores are closed. Yet that could all change once doors open and they try to balance curbside orders with in-store operations.

Marc Wallace, CEO and Co-founder of Radius Networks, discusses how location technology represents the future of customer service in restaurants, retail, and grocery.

"Creating a frictionless, efficient curbside or doorside pickup experience is more important than ever for restaurants and retailers. With Flybuy, we've built tech that accurately predicts the customer's ETA, so staff can have an order ready as soon as that customer arrives, cutting wait time down significantly and enhancing the customer experience. Brands should be thinking about not just short-term stop-gaps to help get through COVID-19, but longer-term ways to create customer and staff efficiencies, as curbside and BOPIS (Buy Online Pickup In Store) become a deeper part of the fabric of consumer behavior."