We hosted our 11th webinar episode with industry experts from the grocery industry. We had a great roundtable discussion with Heather Feather from Giant Eagle, Hamid Daaboul from Lowes Foods, and Matt Van Gilder from SpartanNash.
Some topics we covered are:
- How to drive customers to your eCommerce program
- Off-premises technology you can’t live without
- Micro-fulfillment centers
- Digital trends in grocery
- Sustainability efforts
Here’s a little more about our panelists:
Heather Feather leads the eCommerce Fulfillment Strategy and Retail Innovation teams at Giant Eagle. She is responsible for designing and implementing new processes and technologies to improve the team member and guest experiences. Heather has a diverse background in technology, supply chain, and operations at both Giant Eagle and Pepsico.
Matt Van Gilder is Director of eCommerce & Digital Experience at SpartanNash. Matt started his career bagging groceries in high school and has since worked in store management, advertising, loyalty marketing, and now leads ecommerce and digital experience at SpartanNash.
Hamid Daaboul is the eCommerce Technology Manager at Lowes Foods. With 20+ years as a technology leader in the financial industry, Hamid transitioned 6 years ago to the retail and grocery technology sector where he leads the eCommerce technology team for all of Alex Lee Enterprise retail stores. He focuses on the eCommerce platform, fulfillment, and last mile delivery.