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BETTER SERVICE. HIGHER SALES.

The guest experience platform.

Flybuy’s location technology connects guests and staff in real time, so service reaches guests wherever they are.

40,000

locations live in 50 countries

30M+

trips per month

48

location technology patents

Trusted by brands you know

adusa
five guys
HEB
potbelly
petco
goop kitchen
A restaurant team member hands a pickup order to a smiling guest in her car at a reserved curbside spot, with the crew arrival queue showing who is waiting, arrived and nearby.

Pickup

Orders ready the moment guests arrive.

Flybuy follows each guest from order to handoff, so staff have every order ready for when the guest shows up.

  • Arrival detected automatically, with a live ETA for staff
  • Staff work by who’s arriving next, not by order time
  • Wait time and guest satisfaction measured at every store
<2 minaverage wait time with Pickup
More details →Try Pickup

Built into every pickup

Every way guests arrive and wait, covered.

Pickup sign from The Market: Here for pickup? Scan to check in

Check-In

Guests who skip the app scan a sign on arrival, and staff see them right away.

75% fewer arrival calls

Order Ready Board showing orders preparing and ready for pickup

Order Ready Board

A live in-store status screen for guests and drivers that keeps the counter clear.

Customer Messaging

Automatic texts and push updates at every step, with pickup instructions on arrival.

35% reduction in missing items

A smiling woman checks her phone on a city street as a push notification from The Market reads: In the neighborhood? Order ahead from Main Street now.

Experiences

Reach guests at the right moment.

Location-aware messages reach guests in your app when they’re nearby or walking in, so offers land when they can act on them.

  • Triggers when guests are near a store or inside one
  • Offers, reminders and loyalty prompts from your brand app
  • A drop-in SDK for the app you already have
15%increase in reward usage
More details →Try Experiences
A server hands a basket of food to a guest at table 11, with a staff tablet highlighting Tent 11 in Zone 1.

Table Service

Every order finds its table.

Ultra-wideband location pinpoints where each guest is seated, so runners bring orders straight to them.

  • Precise table location, with no table numbers or pagers
  • Runners see each table’s zone and wait time at a glance
  • Built for counter ordering with table delivery
50%reduction in counter crowding
More details →Try Table Service
A Flybuy Hotel Portal tablet on a hotel front desk with a notification reading Order placed, Deliver to Room 307.

Hospitality

Serve guests wherever they are on property.

One branded guest experience for pools, cabanas, dining and activities, with ordering and staff messaging in one place.

  • No app download for guests
  • Ordering and guest-staff messaging in one system
  • Branded templates for every outlet on property
+50%mobile users
More details →Try Hospitality
WHY FLYBUY

Other tools see one moment. Flybuy sees the whole journey.

What each tool sees

Order placed

On the way

Arrived

Handoff

Complete

Manual “I’m here” button

Only works if the guest taps

Order confirmation texts

Order status, not guest status

POS and order systems

The transaction, not the trip

Flybuy

Every stage of the guest journey

AI-powered ETAs

Machine learning in every trip calculation, backed by 48 location technology patents.

Fits your stack

SDKs and APIs plug into your app, POS, e-commerce, CDP, and loyalty platforms. No new hardware.

Privacy first

Our products and developer tools are designed for user privacy first.

View Flybuy Demo