September 23, 2026
Q3 brought plenty of exciting updates to Flybuy. Throughout the quarter, we focused on making Flybuy smarter, simpler, and more powerful for the businesses, staff, and customers who use it every day.
Here’s a look at what’s new.
Smart Ready Time: More accurate ready times, powered by real restaurant data
Smart Ready Time replaces static estimates with predictions that adapt to how each restaurant actually operates. Using real order history and ‘ready timestamp’ inputs from staff, it learns each location’s unique rhythm and adjusts ready time windows based on factors like busy periods and kitchen consistency.
The model refreshes daily to keep up with changes in staffing, menus, and seasonality. When an order falls outside the norm, it safely falls back to the restaurant’s existing promise time. The result is more reliable expectations for customers and ready times that better reflect what’s actually happening in the kitchen.
Merchant Portal Insights: A clearer view of your store performance
The new Flybuy Insights Dashboard brings your most important operational and customer metrics together in one place, giving teams a clearer picture of performance across curbside, pickup, delivery, dine-in, and drive-thru.
Track how order readiness aligns with customer arrivals, monitor wait times and order volume, follow customer engagement from order to redemption, and see satisfaction scores across pickup types. Flexible date ranges and store filters make it easy to spot trends, uncover opportunities, and quickly understand where the customer experience can improve.
Enhanced Staff Dashboard & Bump Bar: Less screen time, smoother handoffs
The latest version of the Flybuy Staff Dashboard features a modernized, simplified interface that gives staff just what they need to keep orders moving. Quick actions directly on each order card make it easier to take action with fewer steps and less screen navigation.
The new food-safe bump bar add-on extends the dashboard into a physical control, so staff can manage orders without touching the tablet screen. Together, the streamlined dashboard and bump bar reduce staff effort and help keep handoffs fast, simple, and efficient.
Hospitality Platform Upgrades: A smarter way to manage on-property dining
The Flybuy Hospitality platform has been significantly upgraded, giving hotels and resorts more control over the entire on-property ordering and delivery experience. A new merchant dashboard makes it easier to manage operations across outlets, while a dedicated runner app helps staff coordinate and track deliveries from kitchen to guest.
New Revenue Intelligence and Dynamic Menu Pricing also help properties better understand performance and uncover opportunities to drive incremental revenue. Together, these updates create a more connected platform for managing dining across rooms, pools, beaches, casinos, and everywhere in between.
New Order Ready Board Layout: More orders, one clear view
We introduced a new layout for the Flybuy Order Ready Board, designed to make better use of every inch of screen space. The tile-based view has more color customization and fits more orders on screen at once, making it easier for customers and delivery drivers to quickly find their order status, even during the busiest periods.
Bulk QR Code Generation: Making VTQR rollouts even easier
We’ve enhanced the setup experience for Flybuy Voice, Text, and QR (VTQR) Check-In with new bulk QR code generation capabilities. Brands can now create QR codes across multiple locations at once, making it faster and easier to prepare for larger deployments.
This enhancement simplifies rollout for multi-location brands, helping teams get VTQR Check-In up and running across their footprint with less manual setup.
It was an exciting and innovative quarter here at Flybuy HQ! Stay tuned for our end of year update.