The Flybuy Platform has become vital to the ongoing success of restaurants, grocers, and retailers to create a flawless off-premise business. Flybuy Drive-Thru streamlines loyalty identification and offers redemption in the drive-thru lane. Recently, Flybuy added a Face-to-Face capability to service those restaurants who have dedicated staff members in the drive-thru line taking orders on a tablet.

Radius Networks launches a new, powerful drive-thru product, Flybuy Drive-Thru. Flybuy Drive-Thru helps restaurants and retailers increase throughput in the drive-thru lane and offer a more personalized, seamless experience for guests. Many venues are placing employees in the drive-thru lanes with tablets to help facilitate ordering. Unfortunately, loyalty and offer redemption is manual and difficult to process even when there is direct contact with the staff. With Flybuy Drive Thru’s Face-to-Face capability, loyalty information can automatically be transmitted to the employee’s tablet for easy processing with very little effort. Drive-thrus have not had an overhaul in decades, and it has been a priority for the Flybuy team to completely reshape today’s model with innovation and automation.

IHOP's curbside pickup program, powered by Flybuy, will remain "forever." Off-premise will be a big part of IHOP's business moving forward.

Flybuy’s software enables Tropical Smoothie Cafe to have shorter wait times which yields more repeat visits. Flybuy alerts the kitchen when a customer is five minutes away, and even identify when the kitchen needs to start making certain just-in-time items, so they’re hot (or cold smoothies!) when the customer arrives. The software also helps identify when customers arrive and where they are in the parking lot, eliminating a major point of awkwardness and confusion.

Tropical Smoothie Cafe has partnered with Flybuy to help franchisees maximize labor efficiency when filling curbside, in-cafe pickup and delivery orders. The chain, which has 1,000 locations, deployed the technology in over 200 franchised cafes and will eventually implement it at every unit.

Tropical Smoothie Cafe selects Flybuy Pickup to power curbside, in-store pickup, and same-day delivery. This necessary shift in technology and innovation has helped TSC’s franchisees maximize labor efficiency and streamline the guest experience.

Tropical Smoothie Cafe leverages Flybuy to power their off-premise solutions. The results of the technology integration were clear for TSC almost immediately after implementing Flybuy. Guest and delivery driver wait times decreased, guest satisfaction improved, and off-premise sales have increased.

IHOP is leveraging a multi-pronged strategy to deliver traffic and long-term sustainable growth, including a new approach to marketing, the launch of a loyalty program, increased unit development, and the exploration of virtual brands. IHOP parent Dine Brands invested further in off-premises by partnering with Flybuy Pickup, a location-based pickup solution that will roll out nationwide by the end of 2021. As part of the technology, guests place orders through the mobile app or website and then drive to the location without any further action. On the other side, restaurants receive updates on the location of the driver and estimated time of arrival. Orders are fulfilled and prioritized based on arrival time.

Stater Bros leverages Flybuy and adds to their powerhouse tech stack to revamp their curbside pickup experience.

The Stater Bros. updated online shopping experience includes in-store order fulfillment platform and Flybuy location technology. The retailer will utilize Flybuy’s geolocation technology to facilitate the handoff of pickup orders to curbside customers in two minutes or less.

With the Mercatus and Flybuy partnership, Stater Bros will be able to scale its digital shopping experience by managing all in-store fulfillment activities connected to online orders, helping the grocer maximize operational efficiencies to drive growth and profitability.

Even with dine-in returning, diners will expect more from takeout, delivery, and everything in between. .Applebee's and IHOP recently partnered with Flybuy to improve their pickup experience.