News Coverage
Paytronix, Flybuy Team Up to Deliver Frictionless Location-based Loyalty, Pickup Solution
The combined offering provides restaurants with an end-to-end off-premises ordering, location-based pickup, loyalty, and engagement solution. With Paytronix, brands can deploy either a white-label app or build a custom one. Both enable guests to order, make payments, and access the brand loyalty program via a personal one-to-one experience that meets customers where they live – on their smartphone. Available for iOS and Android phones, Paytronix mobile apps empower brands to take control of their customer data and deliver true 1:1 marketing by sending targeted offers and incentives (push, pull, SMS, geofenced) to specific customers.
Read MoreFlybuy Launches Integrated Offering with Paytronix
Fully integrated with the Paytronix Mobile App, Flybuy Pickup provides brands with a seamless off-premise ordering and location-based pickup experience. The Paytronix and Flybuy integrated, combined offering is particularly timely for convenience stores that are in the process of a digital transformation, looking for holistic off-premise solutions across online ordering, mobile app, customer pickup, and delivery driver pickup optimization. The Paytronix and Flybuy partnership allows convenience stores to drive more off-premise sales, create a seamless pickup experience, and drive loyalty engagement across all service channels. In addition to Flybuy Pickup, Paytronix is enabling Flybuy Notify, a location-based customer engagement solution, to help boost loyalty engagement and customer behavior en-route, inside, and around the store. Brands that leverage Flybuy Notify have seen a lift in promotional item sales over 30% on average.
Read MorePaytronix, Flybuy Team Up on Loyalty, Pickup Offering
Digital guest experience platform provider Paytronix Systems, Inc. and Flybuy, a location technology platform by Radius Networks, are teaming up on an integrated offering that will provide restaurants and convenience stores with end-to-end off-premises ordering, location-based pickup, loyalty and engagement solution. The technology provides location insight for quicker order, delivery and pickup capability, according to a press release.
Read MoreChipotle Pilots AI Tech to Streamline Kitchen Operations
The solutions include a cook-to-needs management system and advanced location-based technology. Chipotle Mexican Grill announced it is piloting advanced technologies to enhance its employee and guest experience by streamlining operations and reducing friction. The fast-casual chain recently began piloting two new technologies in its restaurants to deliver precise forecasting, optimal quality and increased convenience for digital guests.
Read MoreChipotle Moves Ahead with Kitchen Robots, Seamless Stores
Contextual restaurant experience: Chipotle is piloting advanced location-based technology to enhance its app functionality and provide a seamless, convenient experience for in-store customers. For customers who opt in, the program, based on the Radius Networks Flybuy platform, engages with Chipotle app users upon their arrival and utilize real-time data to enhance their experience with interactive services such as order readiness messaging, wrong pick-up location detection, and reminders to scan the Chipotle Rewards QR code at checkout.
Read MoreChipotle Reveals Latest Technology Pilots
The fast-casual brand is testing a kitchen management system that leverages AI and machine learning, and advanced location-based technology in its mobile app. Chipotle’s contextual restaurant program, utilizing Radius Networks’ technology platform, Flybuy, is currently being tested at 73 restaurants in Cleveland, Ohio. Early results indicate positive performance with improved in-store rewards engagement, order alert notifications, and efficiencies with earlier assignments for marketplace delivery drivers.
Read MoreChipotle Mexican Grill Invests in More AI Technology
Chipotle Mexican Grill announced Tuesday it would be piloting advanced technologies to streamline operations and reduce friction. The technology being tested by the fast-casual leader utilizes Radius Networks’ technology platform, Flybuy, and works to enhance the chain’s app functionality. For guests who opt-in, the program can engage with Chipotle app users upon restaurant arrival. It utilizes real-time data to enhance consumers’ experience with order readiness messaging, wrong pick-up location detection, reminders to scan the Chipotle Rewards QR code at checkout, and more.
Read MoreChipotle Mexican Grill Will Test Robotic Tortilla Chip Maker ‘Chippy’ in California restaurant
Chipotleis piloting a new system to reduce food waste and location-based technology for its mobile app, Flybuy. And in Cleveland, the company said 73 of its restaurants are piloting location-based technology to improve its mobile app. The program is meant to help customers and delivery drivers know when orders are ready, if they’re at the wrong location and to scan loyalty QR codes.
Read MoreChipotle Tests Forecasting Tech To Ensure Guests Never Have to Waite for Workers To Cook More Steak
Chipotle is also testing advanced location-based technology to improve its app functionality, or what the brand calls a “contextual restaurant experience” program.For digital guests who opt in, the system allows restaurants to recognize app users when they arrive. Those guests will see real-time messages about things like when their order is ready, or it can detect a wrong pick-up location. It can also remind Rewards users to scan their QR codes at checkout. The contextual restaurant program uses Radius Networks’ Flybuy platform, and is being tested at 73 units in Cleveland, Ohio. The company said early results indicate the program helps boost performance with more in-store rewards engagement, order notifications and efficiencies for third-party delivery drivers.
Read MoreChipotle Tests AI Kitchen System, Location-based Technology
At 73 restaurants in Cleveland, Ohio, the company is piloting FlyBuy, a technology from Radius Networks that provides arrival and real-time data for customers using the Chipotle app. This technology provides order readiness messaging, incorrect pickup location detection and reminds users to scan their Rewards QR code at checkout, among other uses. So far, the test has improved in-store rewards engagement and order alert notifications and increased efficiency with earlier assignments for delivery drivers, the company said.
Read MoreAI and Machine Learning Enters the Kitchen at Chipotle
Chipotle is also testing advanced location-based technology to enhance its app functionality. For guests who opt-in, the program can engage with Chipotle app users upon arrival. It then uses live data to offer order readiness messaging, wrong pickup location detection, and reminders to scan the Chipotle Rewards QR code at checkout. Chipotle is using Radius Networks’ technology platform, Flybuy, to enable the contextual restaurant program. That’s presently running at 73 restaurants in Cleveland, Ohio. Thus far, Chipotle said there’s been a noticeable lift in in-store rewards engagement, order alert notifications, and efficiencies with earlier assignments for marketplace delivery drivers.
Read MoreChipotle Testing AI in Back-of-house, App
Chipotle Mexican Grill is piloting two technologies to deliver better forecasting, optimal quality and increased convenience for digital guests. One is a cook-to-needs kitchen management system and the second is a location-based technology to enhance mobile app functionality. Radius Networks' technology platform, Flybuy, is powering Chipotle's contextual restaurant program, and early results reveal positive performance with improved in-store rewards engagement, order alert notifications and efficiencies with earlier assignments for marketplace delivery drivers.
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