Joann has teamed up with Radius Networks to launch a location-based curbside pickup and BOPIS solution, Flybuy, the company announced last week. The technology allows the retailer to have an ETA on the time a customer is going to pick up an order, prioritize order fulfillment based on those arrival times, meet customers with their delivery orders and deliver orders without contact, according to the company press release. Since introducing the technology, the retailer found that some customers waited less than a minute for their orders, and more than 80% of all customers across the country waited less than three minutes.

A specialty crafts and fabrics retailer has added mobile location capability to its omnichannel pickup service. Joann is leveraging the Radius Networks Flybuy Pickup solution to automate its order-ahead and pickup program chainwide. Utilizing Flybuy Pickup’s mobile location-based technology, Joann can determine exactly when a customer is coming to pick up their order with an accurate estimated time of arrival and updates along the way.

JOANN partnered with Radius Networks to launch their curbside and buy-online-pickup-in-store (BOPIS) solution Flybuy, getting this automated and streamlined order-ahead and pickup program in place prior to the holidays. Within weeks of going live chain-wide with Flybuy Pickup, JOANN has consistently seen wait times under a minute, with over 80% of all customers nationwide waiting less than three minutes for their order. Customer feedback for the Flybuy program is excellent, with an average customer rating of 4.87/5 stars (across ~1,000 ratings/day).

The upcoming Albertson's pickup lockers join other efforts to make online grocery ordering more convenient for shoppers, like location-based predictive arrival times. "Lowes Foods and other grocers are working with Radius Networks’ Flybuy pickup curbside solution to alert the retailer when a customer is on the way to pick up an order and when they arrive."

Giant Eagle is using a location tracking platform that optimizes contactless curbside pickup. The number of shops using technology similar to that of Radius Networks, to speed up curbside fulfillment is likely to grow rapidly. Curbside pickup is cheaper for customers than delivery but offers similar savings in time and a reduction of health risks.

Newk’s partnered with Flybuy for curbside pickup. Newk’s can observe how close a customer is to the restaurant and keep employees from constantly looking out the window to see if a guest is approaching. The service alerts staff when they’re a mile out, .1 miles out. “It’s kind of our answer to the drive thru,” Clock says. Newk’s has only three pickup windows and two full drive thrus.

Giant Eagle can significantly decrease wait times and help associates work more efficiently with Flybuy Pickup. Flybuy's real-time information enables store associates to properly prioritize curbside order fulfillment and have an order ready as soon as a customer arrives.

El Pollo Loco expands its digital platform with Flybuy curbside pickup technology to automate and enhance the process. Speed of service matters in curbside. Knowing when each customer will be arriving is essential for El Pollo Loco to maintain order freshness. Flybuy makes sure the El Pollo Loco team is operating efficiently and is always prepared for a customer to arrive in-store or at the curb.

El Pollo Loco has tapped Radius Networks' Flybuy technology to automate and enhance the pickup process for staff and customers. El Pollo Loco has integrated the Flybuy technology into its mobile application to create a frictionless user interface for customers.

Major retailers are embracing technologies that allow them to offer and improve contactless experiences in an effort to attract consumers who may be concerned about contracting the coronavirus through interactions with other people and shared surfaces. Supermarket operator Giant Eagle added Flybuy, a curbside pickup solution that uses location data to help it prioritize certain orders.

Food retailers are partnering with technology companies to make their operations more efficient as the COVID-19 pandemic continues. Giant Eagle now operates Flybuy Pickup, a curbside and in-store pickup program. Flybuy, using location technology from Radius Networks, is designed to make the supermarket chain’s existing curbside pickup faster and more effective.

Flybuy Pickup location-based technology helps process booming online orders. With e-commerce orders surging amid the coronavirus pandemic, Giant Eagle has enlisted Radius Networks’ Flybuy Pickup solution to sharpen coordination of curbside pickup and make the service a frictionless affair for customers.