Taco John's has added location-based order firing for digital orders. The Mexican food QSR has teamed up with Flybuy, an operations platform specializing in location technology, to introduce location-based order firing at its 400 locations in 23 states.

Taco John's, a national Mexican fast-food chain with over 400 locations, has partnered with Flybuy, a location technology platform, to introduce a first-of-its-kind location-based order firing system, according to a press release.This integration streamlines the order fulfillment process by automatically sending orders to the kitchen when the customer nears the restaurant. The technology aims to simplify kitchen operations, reduce wait times, and deliver fresher food, ultimately boosting customer satisfaction and repeat business.

Flybuy by Radius Networks, a leader in innovative restaurant technology solutions, today unveiled Flybuy Connect, an AI-driven capacity management solution. Flybuy Connect integrates restaurant and customer insights to accurately predict promise times, effectively eliminating wait times and delivering better customer experiences that build brand loyalty.

Flybuy by Radius Networks, a leader in innovative restaurant technology solutions, today unveiled Flybuy Connect, an AI-driven capacity management solution. Flybuy Connect integrates restaurant and customer insights to accurately predict promise times, effectively eliminating wait times and delivering better customer experiences that build brand loyalty.

Flybuy Connect, a new AI-driven solution by Flybuy, aims to eliminate restaurant wait times and provide a more accurate handoff for drive-thru, pickup or delivery orders. The service uses both customer expectations and real-time kitchen information to deliver correct promise times and updates as they are happening.

“Since we had an (off-premises) infrastructure in place, it allowed us to start messaging that program early and make it better – using tech like Flybuy so our staff knew when it was time to meet customers outside, things like that.

Last May, Hannaford began working with technology provider Flybuy to let pickup customers transmit their location to the store as they travel to collect their orders. The system helps employees time order preparation activities so they can have goods ready for immediate handoff when shoppers arrive.

Olo and Flybuy, a location-based customer experience platform from Radius Networks, announced two new integrations, making Flybuy Pickup fully integrated into Olo Expo and Order Fire to help optimize and automate arrival times for in-store, curbside and drive-thru rapid service. The companies already have a partnership serving nearly three dozen brands.

The partnership with Flybuy allows Genghis Grill to receive real-time updates on customer arrivals, enabling them to prepare orders just in time for pickup. It has helped staff operate at a nearly perfect efficiency rate and wait times have decreased by 43%, which have drastically improved the overall guest experience.

In July, Sonny's BBQ began piloting Flybuy technology in 19 restaurants. Initial results saw curbside check times improve by nearly two minutes, while speed of service complaints decreased by 19% over the same period compared to Sonny's BBQ locations not utilizing the technology. Pilot locations also had an improved order accuracy compared to other locations.

In July, the Flybuy technology was trialled at 19 Sonny’s BBQ restaurants. It resulted in the improvement of kerbside check times by roughly two minutes. The company said that complaints about the speed of service also fell by 19% compared to locations that did not use the technology.

Sonny’s BBQ, the purpose-driven BBQ restaurant known for quality BBQ and spreading kindness in the communities they serve, announced today the launch of Flybuy and Koala technology across all of their locations to help improve the guest’s off-premise experience.