Washington, DC – October 27, 2021
Flybuy and UEAT launched a partnership earlier this year to create a seamless off-premise experience for restaurants.
Flybuy, Radius Networks’ location technology platform specializing in off-premise solutions, and UEAT, an AI-powered online ordering solution for restaurants, has announced a partnership to provide a complete solution for innovative takeout, curbside pickup, and delivery throughout the US and Canada. The integration of Flybuy and UEAT technologies, simplifies off-premise ordering and pickup for restaurants, and creates a frictionless experience for both customers and staff.
HOW IT WORKS
Once a customer places an order for pickup on the branded UEAT online ordering platform or mobile app, restaurants are instantly notified when the customer begins their journey to the store. Using proprietary location technology, Flybuy can predict the exact arrival time so the restaurant can prepare the order at exactly the right time. When the customer arrives, their meal will be ready for a just-in-time handoff. No more soggy fries or melted milkshakes! And no more frustrated customers with long wait times!
Video courtesy of UEAT
With the combination of UEAT and Flybuy we know exactly where the customer is located and when they are on their way to the store,” says Aubert Prévost, President of Koeppel Companies, Five Guys Owner/Operator. “These partners help our staff to have the order ready with fresh products for the customer when they arrive at the door.”
The integration between Flybuy and UEAT provides order details and constantly updated arrival information to the restaurant staff. Whether a restaurant is looking to optimize in-store or curbside pickup operations, this integration makes implementation simple, scalable, and turnkey for brands.
This technology stack can be leveraged for multiple types of off-premise customers: takeout, curbside, walk-up window, and same-day delivery. All orders are tagged with the pickup method to eliminate confusion for staff and gives them the opportunity to greet customers by name and provide a swift handoff.
We are pleased to partner with UEAT to make the entire off-premise process easy and frictionless,” says Chief Strategy Officer for Flybuy, Dan Estrada. “Restaurants are constantly innovating to keep up with customer demands, and this partnership sets them up for long-term success.”
Mathilde Prévost, UEAT’s Alliance Manager echoes Estrada’s vision. “Restaurants of all sizes need to leverage new and integrated solutions to deliver the efficient, omni-channel experiences digital-first consumers have come to expect. We are thrilled with this partnership and are looking forward to helping restaurateurs accelerate their service to boost loyalty and repeat visits.”
To learn more, visit flybuy.com and ueat.io.
About Radius Networks | Flybuy
Radius Networks is a location technology company that helps companies save time for customers and staff by streamlining operations and the user experience. The Flybuy SaaS platform is leveraged by restaurants, retailers, hospitality, and grocers around the world and includes: Flybuy Pickup for curbside, delivery and in-store pickup; Flybuy Pay for mobile payment optimization; Flybuy Drive-Thru for loyalty identification and offer redemption, and Flybuy Tableside for innovative dine-in experiences.
About UEAT
Based in Canada, UEAT creates innovative online ordering solutions to help restaurant chains and independents across North America increase the overall lifetime value of their customers as well as their profit margins thanks to a range of online ordering and payment solutions based on artificial intelligence that personalizes each customer experience.
