Blog Post

restaurant workers wearing face masks

Maximize Labor Efficiency and Save Time Using Flybuy’s First-Arrived-First-Out (FAFO) Approach

Why First-Arrived-First-Out (FAFO®) is the new way businesses are optimizing their labor, reducing waste, and driving customer retention.   By Maie Lee Article Summary Find an easy to use, permanent solution for labor shortage problems Ease the burden on your existing multi-tasking staff Reduce corrections and increase productivity with automated updates and notifications Provide excellent …

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Flybuy FAQs

By Toby Phimister Should brands continue to invest in technology to enhance their off-premise experience, even after the pandemic? Studies show that consumers across verticals overwhelmingly expect brands to continue offering curbside and in-store pickup long into the future, with a majority of restaurant consumers saying that pickup and delivery are now essential to the …

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Flybuy Year in Review

By Toby Phimister and Jamie Sawyer In 2020, brands across industries were forced to adapt to extraordinary circumstances and find new ways to keep their customers safe while attempting to maintain profitability. This challenge was unprecedented and required many brands to significantly shift their technology roadmap to focus on maximizing off-premise growth. This focus became …

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grocery store

3 Best Practices for Grocery Retailers in the Coming Digital Evolution

Flybuy’s Executive Vice President of Global Partnerships, Jeff Baskin, recently took part in the third of three Winsight Grocery Business & Incisiv webinars, this one titled, “2020 Grocery Digital Maturity Deep Dive: Commerce Leaders and Best Practices.” Also participating were: Steve Paro, Co-founder and CTO, ShopperKit; Sylvain Perrier, President and CEO, Mercatus; and Amar Mokha, …

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Treat Your Delivery Drivers Like Your Customers. It Pays Off.

By Maura Larson As off-premise business grows, storefronts are seeing a surge in third party delivery orders.  Using Flybuy for a quick pickup process for the drivers means fresher product and better service for your customers. For most modern brands, the product you provide is only as good as the service a customer receives. Brands …

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3 Ways to Prioritize the Last Mile for Profitability

Flybuy’s Executive Vice President of Global Partnerships, Jeff Baskin, recently took part in the second of three Winsight Grocery & Incisiv webinars, titled, “2020 Grocery Digital Maturity Deep Dive: The Last Mile Imperative.” On the panel with Jeff were: Steve Paro, Co-founder and CTO, ShopperKit; Mark Fairhurst, Vice President Marketing, Mercatus; and Gaurav Pant, Co-founder and …

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6 Ways Technology Can Help Grocers Capitalize on Digital Growth

Flybuy’s Executive Vice President of Global Partnerships, Jeff Baskin, recently took part in a Winsight Grocery Business & Incisiv webinar titled, “The Digital Grocery Outlook: The Year of Irrevocable Inflection.”  The webinar highlighted the findings from the 2nd Annual Grocery Digital Maturity Benchmark Report, which studied 195 attributes from the top 90 grocery retailers in …

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Flybuy Pickup + Olo: Reduce Wait Times and Drive Revenue Growth

As restaurants continue to focus on off-premise operations, the need for a seamless order pickup and order delivery experience is greater than ever. Over 41 percent of consumers say that they won’t eat out at a restaurant for the rest of the year, while 86 percent of consumers expect contactless services to be available long-term. …

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Fireside Chat: Strategies and Lessons Learned While Dealing with the Effects of COVID-19 in Grocery

On June 11, we hosted a fireside chat with Chad Petersen, VP of eCommerce for Lowes Foods, and Jeff Baskin, EVP of Global Partnerships for Radius Networks (Flybuy Pickup). We heard tips and strategies from an innovative grocer who has managed exponential growth and operational challenges during the COVID-19 pandemic. From operation challenges, to perfecting …

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flybuy delivery

A Simple Guide to a Safe & Contactless Grocery Experience

The COVID-19 outbreak has completely changed the game for grocers, as eCommerce is up 100-200%. Grocers have had to adapt quickly to meet the surging demands of curbside pickup and delivery, while keeping their stores well-stocked and safe for employees and customers. We have based our simple guide to operate a safe and contactless grocery …

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