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State of the Retail Industry 2023

The retail industry is going through a significant transformation due to the rise of eCommerce and evolving consumer behavior. The conventional brick-and-mortar stores are finding it difficult to keep pace with the ease and accessibility of online shopping. Furthermore, shoppers are demanding more customized and tailored experiences that cater to their individual needs and preferences.  …

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Olo + Flybuy: Optimizing Restaurant Operations

Olo and Flybuy’s strategic partnership streamlines in-store, curbside, drive-thru, and delivery operations. Together, the partners serve 30 shared brands across 5,600+ locations. This partnership provides restaurants with a complete end-to-end digital solution with various benefits:  Eliminate wait time Improve labor efficiency Drive repeat visits Increase food freshness

Olo and Flybuy Strategic Partnership Launches New Premium, Integrated Olo Expo and Order Fire Solutions to Streamline Restaurant Operations for Pickup

Flybuy Pickup is now directly integrated into Olo Expo and Order Fire to help optimize and automate ‘just in time of arrival’ for in-store, curbside, and drive-thru rapid handoff. Flybuy, Radius Networks’ location-based customer experience platform, announces two new integrations with Olo, a leading open SaaS platform for restaurants, to help streamline staff operations. Flybuy …

Olo and Flybuy Strategic Partnership Launches New Premium, Integrated Olo Expo and Order Fire Solutions to Streamline Restaurant Operations for Pickup Read More »

Flybuy Drive-Thru

Proven Ways to Bust the Queue and Increase Sales in the Drive-Thru

Servicing customers in the drive-thru lanes is paramount for many Quick Service Restaurant (QSR) and fast casual brands. In fact, for many brands, the large majority of their business comes through the drive-thru lanes, as much as 60-70%. Creating and maintaining a booming drive-thru business is always top of mind for restaurants, but they need …

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curbside pickup

What are the key driving factors for high customer satisfaction?

What keeps customers coming back? A myriad of factors play into this: brand loyalty, product quality, competitive pricing, and so on. But in 2022, customers also expect a flawless omnichannel shopping experience. Whether you are using click and collect or buy online pick up in-store (BOPIS), customers expect the same personalized experience that they would …

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flybuy tablet

What technologies can be leveraged to improve your off-premise solution?

When discussing different solutions for a successful off-premise solution, location technology often comes into the conversation. Many don’t know that there are different kinds of location technology with different levels of accuracy.  What is a geofence? Simply put, a geofence is a virtual perimeter for a real-world geographic area (source). The geofence is a large …

What technologies can be leveraged to improve your off-premise solution? Read More »

department store

How can you drive off-premise revenue and keep customers coming back?

Online ordering is here to stay, but shoppers are not abandoning their favorite brick-and-mortar stores. Research shows that omnichannel shopping is rapidly growing, with about 60 to 70 percent of consumers researching and purchasing both in-store and online (source). Stores are juggling many hardships right now, including labor shortages and supply chain issues. Customer retention …

How can you drive off-premise revenue and keep customers coming back? Read More »

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