The retail industry is going through a significant transformation due to the rise of eCommerce and evolving consumer behavior. The conventional brick-and-mortar stores are finding it difficult to keep pace with the ease and accessibility of online shopping. Furthermore, shoppers are demanding more customized and tailored experiences that cater to their individual needs and preferences. …
Olo and Flybuy’s strategic partnership streamlines in-store, curbside, drive-thru, and delivery operations. Together, the partners serve 30 shared brands across 5,600+ locations. This partnership provides restaurants with a complete end-to-end digital solution with various benefits: Eliminate wait time Improve labor efficiency Drive repeat visits Increase food freshness
Flybuy Pickup is now directly integrated into Olo Expo and Order Fire to help optimize and automate ‘just in time of arrival’ for in-store, curbside, and drive-thru rapid handoff. Flybuy, Radius Networks’ location-based customer experience platform, announces two new integrations with Olo, a leading open SaaS platform for restaurants, to help streamline staff operations. Flybuy …
City Barbeque has been proudly serving the flavor of America since its first joint in 1999. Since then, they have expanded to 61 locations in 8 states (and counting!). We were able to sit down with Bryan Meyers, the Chief Information Officer for City Barbeque, and hear about the evolution of his restaurants and see …
How City Barbeque Optimized Digital Ordering and Increased Revenue Read More »
When shopping for technology to improve the in-store, curbside, and same-day delivery experience, companies often ask themselves: Why don’t I just build this myself? While a few brands have been successful building their own solution, the ongoing drain of resources can be all-consuming, expensive, and overwhelming to maintain. The product will need constant innovation and …
Servicing customers in the drive-thru lanes is paramount for many Quick Service Restaurant (QSR) and fast casual brands. In fact, for many brands, the large majority of their business comes through the drive-thru lanes, as much as 60-70%. Creating and maintaining a booming drive-thru business is always top of mind for restaurants, but they need …
Proven Ways to Bust the Queue and Increase Sales in the Drive-Thru Read More »
What keeps customers coming back? A myriad of factors play into this: brand loyalty, product quality, competitive pricing, and so on. But in 2022, customers also expect a flawless omnichannel shopping experience. Whether you are using click and collect or buy online pick up in-store (BOPIS), customers expect the same personalized experience that they would …
What are the key driving factors for high customer satisfaction? Read More »
When discussing different solutions for a successful off-premise solution, location technology often comes into the conversation. Many don’t know that there are different kinds of location technology with different levels of accuracy. What is a geofence? Simply put, a geofence is a virtual perimeter for a real-world geographic area (source). The geofence is a large …
What technologies can be leveraged to improve your off-premise solution? Read More »
Online ordering is here to stay, but shoppers are not abandoning their favorite brick-and-mortar stores. Research shows that omnichannel shopping is rapidly growing, with about 60 to 70 percent of consumers researching and purchasing both in-store and online (source). Stores are juggling many hardships right now, including labor shortages and supply chain issues. Customer retention …
How can you drive off-premise revenue and keep customers coming back? Read More »
It is no longer enough to simply offer curbside pickup; customers expect to save time and be offered the same level of service they would receive inside the store. A recent study conducted by Flybuy and Industry Dive found that customers are three times more likely to reorder if they wait less than two minutes …
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Radius Networks offers a wide range of hardware, software and proximity services designed to enable hyper-proximity, micro-location engagement capabilities and analytics in today’s leading mobile apps, products and technologies.
