The latest enhancement in the AAA Four Diamond Resort’s ongoing reimagination, Caribe Royale
Orlando Digital Guest Experience provides elevated services, offers exclusive inapp perks.

caribe app
We designed the Caribe Royale Orlando Digital Guest Experience app to further inspire guests to embody our motto of ‘Live Royale,’” says Amaury Piedra, Managing Director of Caribe Royale Orlando Resort. Each inapp feature, from access to Walt Disney World tickets and shuttle schedules to our Quick Connect with Staff Chat option, provides our guests with the power to customize their stay in real time, whether they’re on property, or offsite enjoying the nearby theme parks.”

Additional inapp features include MyStay, which allows guests to request housekeeping and inroom amenities, set up “Do Not Disturb” hours, request valet services and more. The Things to Do feature provides travelers with a list of Disney shopping, attractions, and entertainment, and Chat is an inapp chat function that puts guests directly in touch with front office staff. The app also benefits meetings attendees, allowing them greater simplicity in organizing their stay so they can focus more fully on business.

The Caribe Royale Orlando Digital Guest Experience app is the most recent addition the resort has made to its robust list of onsite amenities and enhanced offerings. In 2021, Caribe Royale Orlando completed an extensive $140 million property renovation, inclusive of its 1,337 guestroom suites (120 of which are
twobedroom villas), public areas, dining outlets, and a significant expansion to meetings and event spaces.

“The launch of our proprietary app was a natural next step in our reimagination,” Piedra continues. We’re looking forward to communicating with our loyal guests through this platform and eventually launching even more perks for our mobile app users, including exclusive offers and a loyalty program.
The Caribe Royale Orlando Digital Guest Experience app was developed in partnership with Runtriz, the leading provider of contactless mobile guest engagement solutions for the hospitality industry. Runtriz is part of Radius Networks, which powers the Flybuy Platform.

“Communication, efficiency, and convenience all impact where guests decide to stay,” says Alonso Vargas, SVP of Product at Radius Networks. “Caribe Royale Orlando is now able to offer a cuttingedge mobile solution that provides a high level of service, all powered by their guests’ personal devices.”

The Caribe Royale Orlando Digital Guest Experience app is available to download on iOS and Android platforms via the Apple App Store and Google Play Store. For guests staying at Caribe Royale Orlando’s neighboring property, Buena Vista Suites®, a similar app called Buena Vista Suites® Digital Guest
Experience is also available for download.

To learn more about Caribe Royale Orlando’s offerings, amenities, and reimagination, visit

About Caribe Royale Orlando Resort
Located just minutes from the Walt Disney World® Resort in the nation’s number one convention and tourist destination, Caribe Royale Orlando is the only AAA Four Diamond allsuite meetings resort in
Orlando. A TripAdvisor 2021 Travelers’ Choice Award winner among just 10 percent of hotels worldwide to receive the distinction the upscale Caribe Royale is emerging from a $140 million renovation that includes fully remodeling all of its onebedroom suites, an allnew 50,000squarefoot grand ballroom (bringing the total meeting space to 220,000 square feet), and an inviting new lobby. Being privatelyowned, Caribe Royale offers meeting planners faster approval cycles and more flexibility to create standout events. 

About Runtriz and Radius Networks
Runtriz is the leading provider of contactless mobile guest engagement solutions for the hospitality industry. Runtriz creates apps that connect the hospitality industry with their guests via solutions such as mobile F&B ordering, guest service requests, event scheduling, messaging, guest feedback, ID
verification, contactless mobile checkin, mobile key, and inroom controls. Runtriz is a part of Radius Networks, the company that also powers the Flybuy Platform, which is a customer experience platform that helps businesses generate repeat customers with a comprehensive, turnkey, locationbased system that is currently live in over 50 countries.